Contact LearnX
LearnX (learnx.pro) is the exam-prep study agent based in Quebec, Canada. This page is the public contact and legitimacy record for learners, schools, press, and agents who need to reach the team without a LearnX account. Use it for product support, billing questions, privacy requests, partnerships, and media inquiries. Signed-in product messages still go through the in-app form.
The fastest way to reach us is support@learnx.pro. Include the email on your LearnX account, the Exam Sprint or page involved, and what you expected to happen. We read support mail for the LearnX product at learnx.pro; please do not send course files that contain secrets or other people's personal data unless we ask for a specific screenshot. support@learnx.pro
You can write to LearnX by post in Quebec, Canada. We are a Canadian education product team. Postal mail is appropriate for formal notices, legal correspondence, and privacy requests that you prefer not to send by email. We do not publish a walk-in office or a public phone number.
Community
For real-time product questions and study-together updates, join the LearnX Discord or follow @learnx.pro on Instagram. Community spaces are not a substitute for account-specific billing or privacy requests — use email or the signed-in form for those. Discord · Instagram
Signed-in message form
If you already have a LearnX account, you can send a tracked message with optional screenshots from the contact form after signing in. That form is the best path for technical bugs, Energy or Super billing questions, and feature requests tied to your account. Open the signed-in contact form
Response time
We review email every business day. Partnership and press notes may take longer than support tickets. For privacy or data-deletion requests, write to support@learnx.pro with the subject “Privacy request” and we will follow the process described on the Privacy page.